Executive Management
With over two decades of experience in management, I have established a solid reputation for exceptional leadership, project execution, and successful outcomes. My broad expertise in product and service management covers the entire lifecycle, from concept to deployment. I excel at building and managing teams of analysts, implementing complex systems and features, and presenting regular reports to executive management. My track record also includes successful budget and schedule management, vendor relationship management, contract negotiation, and a demonstrated proficiency in the application of “Who Not How” principles. I am natural at creating comprehensive executive summaries, pro formas, and advisory documents to support capital fundraising. I am an expert in productivity software including Google Suite, Microsoft Office (Excel, Powerpoint, and Word), and Quickbooks.
Business Development
I have consistently achieved revenue and profit objectives by providing reliable, highly available, and tailored solutions to customers. Experienced in identifying and capturing revenue growth and meeting quotas with customer service and account management best practices. I am an expert in Pipedrive and SalesForce.
Project Management
I enjoy being responsible for developing customer experience strategies and supporting teams using collaborative software tools. I excel in the project management life cycle, which includes initiation, planning, execution, monitoring and control, and closure. I have strong leadership in Agile, Feature-drive, Scrum, and Waterfall development methodologies. I am able to recruit freelance talent, and I am highly skilled in tools such as JIRA, Microsoft Project, and Trello.
Application Development
I possess extensive expertise in architecture, coding, and management of B2B and B2C applications. My full-stack development experience allows me to excel in both front-end and back-end development. I am proficient in cloud-computing infrastructure, including AWS, Azure, and GCP along with cybersecurity best practices and protocols. I am an expert in various technologies such as Apple and Android App Development, CSS, GIT, FTP, HTML, Javascript, MySQL, and PHP.
Design
I have a passion and demonstrated history of delivering high-end logos, websites, marketing materials, design mockups, and mobile/tablet applications that effectively convey brand and messaging. I have collaborated with solution architect teams to present solutions, capabilities, and future scalability. My expertise includes User Experience (UX), wireframing, responsive design, branding, and visual design (color theory, typography, etc.). I am an expert in Adobe (Dreamweaver, Illustrator, Indesign, Photoshop), Figma, and WordPress.
Digital Marketing
I have extensive experience in marketing and have been instrumental in planning, designing, and launching successful campaigns across various channels, including auto-dialer, email, SMS, social media, and telemarketing, as well as exhibiting at trade shows. My creative abilities are reflected in the design of compelling content and visually appealing materials, including eye-catching graphics and engaging messaging. I have a demonstrated history of successfully deploying and setting up marketing campaigns, ensuring all elements are functioning optimally. My expertise extends to platforms such as Adwords, Constant Contact, custom API integration, Facebook, MailChimp, SendGrid, Twilio, and Zapier.
Industry-Knowledge
I have business industry-technical skills in Auction, Automotive, Call Centers, Cryptocurrency and Mining, Electroplating, Healthcare, Information Technology, Search Engine Optimization, Software Development, Staffing and Recruiting, Telemarketing, and Website & Application Design.